Think about how your people work today. Laptops at home. Phones on the road. Tablets in coffee shops. Servers in the cloud. Workstations in the office. Every one of those devices is a door into your network — and attackers know it.

Endpoints are where the vast majority of attacks begin. A phishing email with a malicious attachment. A drive-by download from a compromised website. A zero-day exploit targeting an unpatched operating system. A USB device plugged in by a well-meaning employee. Once an attacker gains a foothold on a single endpoint, they can move laterally across your network, escalate privileges, steal data, and deploy ransomware — often within hours.

Traditional antivirus isn't enough anymore. Modern threats are polymorphic, fileless, and designed to evade signature-based detection. That's why the industry has shifted to Endpoint Detection and Response — platforms that combine behavioral analysis, machine learning, and real-time monitoring to detect threats that legacy antivirus would miss entirely.

But having an EDR tool installed is only part of the equation. Someone needs to be watching it. Someone needs to investigate the alerts, determine what's real and what's noise, and take action before a detection becomes a breach. That's what InTechsters provides — managed endpoint security that combines the right technology with the right expertise, monitored around the clock by analysts who know how to tell a false positive from a genuine threat.

What We Deliver

EDR Platform Deployment & Configuration

Platform Selection & Advisory — We evaluate your environment, device types, operating systems, and security requirements to recommend the EDR platform that best fits your needs. We're vendor-neutral and work with leading platforms.

Agent Deployment & Rollout — Managed rollout of EDR agents across your entire device fleet — desktops, laptops, servers (Windows, macOS, Linux), and mobile devices — with staged deployment, compatibility testing, and minimal user disruption.

Policy Configuration & Tuning — Custom detection policies, response actions, and exclusions configured for your environment to maximize detection accuracy while minimizing operational noise and user impact.

Integration with Existing Security Stack — Integration of EDR telemetry with your SIEM, SOAR, identity platform, and other security tools for correlated visibility across your environment.

Platforms We Manage

CrowdStrike Falcon — SentinelOne Singularity — Microsoft Defender for Endpoint — Carbon Black (VMware) — Cortex XDR (Palo Alto Networks) — Trend Micro Vision One — Sophos Intercept X — Cybereason

24/7 Endpoint Monitoring & Response

Continuous Threat Monitoring — Our security analysts monitor endpoint telemetry around the clock — detecting malicious processes, suspicious file behavior, lateral movement attempts, credential harvesting, and command-and-control communication.

Alert Investigation & Triage — Every alert is investigated by a human analyst. We determine whether it's a true positive, a false positive, or something that needs deeper investigation — and we provide you with clear context and recommended actions.

Automated Containment & Isolation — When a confirmed threat is detected, we initiate automated containment — isolating the compromised endpoint from the network to stop lateral movement while maintaining remote investigation access.

Threat Remediation & Cleanup — Removal of malicious files, processes, registry entries, persistence mechanisms, and compromised accounts from affected endpoints, with verification that the device is clean before reconnecting to the network.

Ransomware Detection & Prevention — Behavioral-based detection of ransomware activity including rapid file encryption, shadow copy deletion, and suspicious process chains — with automated blocking and rollback capabilities.

Endpoint Governance & Compliance

Policy Management & Enforcement — Centralized security policy enforcement across all devices — application control, device control (USB restrictions), web filtering, firewall rules, and encryption requirements.

Patch & Vulnerability Management — Coordinated vulnerability scanning and patch management across your endpoint fleet — identifying missing patches, prioritizing by risk, and orchestrating deployment schedules to close exposure windows.

Software Inventory & Shadow IT Detection — Continuous inventory of installed software across endpoints to identify unauthorized applications, unapproved tools, and shadow IT that expand your attack surface.

Endpoint Compliance Reporting — Regular reports on endpoint health, patch status, policy compliance, detection metrics, and remediation actions — aligned with SOC 2, HIPAA, PCI-DSS, and other framework requirements.

Device Lifecycle Security — Security controls for the full device lifecycle — secure provisioning, hardening baselines, ongoing management, and secure decommissioning/data wiping when devices are retired or repurposed.

Mobile Device Security

Mobile Threat Defense (MTD) — Protection for iOS and Android devices against mobile-specific threats including malicious apps, network-based attacks, OS vulnerability exploits, and phishing via SMS and messaging apps.

Mobile Device Management (MDM) Integration — Coordination with your MDM platform (Intune, Jamf, Workspace ONE, MobileIron) to enforce security policies, remote wipe capabilities, and conditional access controls.

BYOD Security — Security controls for bring-your-own-device environments that protect corporate data without being invasive to employee personal devices — containerization, app-level policies, and conditional access.

Reporting & Continuous Improvement

Monthly Endpoint Security Reports — Detection volumes, incident summaries, mean time to detect, mean time to respond, patch compliance rates, and trending analysis.

Quarterly Reviews & Recommendations — Strategic sessions reviewing endpoint security posture, detection effectiveness, emerging threat trends, and recommendations for hardening and improvement.

Threat Landscape Briefings — Regular updates on endpoint-targeting threats, new malware families, exploitation trends, and actionable recommendations specific to your environment.

Frequently Asked Questions

We already have antivirus on all our devices. Why do we need managed endpoint security?

Traditional antivirus relies on signature-based detection, which only catches known threats. Modern attacks — fileless malware, living-off-the-land techniques, zero-day exploits — are specifically designed to bypass antivirus. EDR platforms detect behavior, not just signatures. And managed EDR adds the human expertise to investigate and respond to what the tool detects.

Can you manage endpoints for remote workers?

Yes. Modern EDR platforms are cloud-managed and protect devices regardless of location — in the office, at home, or on the road. Our monitoring covers all endpoints as long as they have connectivity, regardless of where the user is working.

What happens when a threat is detected on one of our endpoints?

Our analysts investigate immediately. If it's confirmed as a real threat, we initiate automated containment to isolate the device, prevent lateral movement, and begin remediation — all while keeping you informed through your preferred communication channel.